Shipping & Delivery Policy

Last Updated: February 12, 2026

1. Order Placement:

A login must be created before placing an order.

After successful payment, you will receive:

An order confirmation receipt via your registered email ID.

A text message confirmation sent to your registered mobile number.

2. Packaging & Dispatch:

Items may be shipped in a single box or multiple boxes, depending on the order type.

Packaging details will be visible in your order tracking page after shipment.

Dispatch and delivery timelines may vary by product.

Estimated times are mentioned on individual product listings.

3. Order Processing:

Orders placed on weekdays are processed within 2 to 3 working days.

Order placed on Sunday → processed on Monday

Order placed on a public holiday → processed on the next business day

4. Delivery times depend on:

Product availability, Your shipping location.

Delivery speed of our courier partners to your area.

5. Shipping Charges:

Tamil Nadu - ₹50 shipping charge. Free shipping for orders above ₹399.

Other States:

The shipping charges vary based on the weight of the product being purchased.

Pondicherry - ₹50 to ₹80

Andhra Pradesh, Telangana, Karnataka - ₹ 100 to ₹200

Kerala - ₹100 to ₹250

North Division - ₹120 to ₹250

Andaman & Nicobar Islands, Jammu & Kashmir - ₹150 to ₹500

6. Delivery Timeline:

Tamilnadu – Within 2 to 3 working Days
Other Regions – Within 3 to 5 working Days

7. Delivery Information

· Purchased products will be shipped to the delivery address provided during checkout.

· Delivery timelines may vary depending on the location and courier partner availability.

· Shipping charges for products will be displayed at checkout or informed before order confirmation.

8. Delays & Unforeseen Circumstances

While we strive to deliver on time, delays may occur due to:

· Courier partner delays

· Weather conditions

· Strikes, lockdowns, or natural calamities

· Incorrect or incomplete address details

PICKOORA shall not be held responsible for delays caused by such external factors.

9. Address Accuracy

· Customers are responsible for providing accurate and complete delivery details.

· Any additional costs incurred due to incorrect addresses or failed delivery attempts will be borne by the customer.

10. Delivery Confirmation

· Once dispatched, tracking details may be shared via WhatsApp, SMS, or email.

· Customers are requested to be available at the delivery address to receive the package.

11. Change of Delivery Address

· Address changes after order confirmation may not always be possible.

· Any approved changes may result in additional charges.

12. Policy Updates

· PICKOORA reserves the right to update this Delivery & Shipping Policy at any time.

· Changes will be reflected on this page with an updated revision date.

13. Contact Us

For any delivery-related questions or assistance, contact us at:

📞 Phone: +91 7339578808
✉️ Email: support@pickoora.com